Privacy Policy

Your Data,
Our Responsibility

Last updated: March 13, 2026 · Effective: March 13, 2026

We believe in radical transparency about how we handle your data. This document is a plain-language, complete account of every category of data Nexumi collects, why, and what rights you have over it.

Overview

Nexumi ("we", "us", or "our") operates the Nexumi platform — an AI-powered personalised learning ecosystem. This Privacy Policy explains what personal data we collect when you use our services, why we collect it, how we use it, and your rights regarding that data.

By accessing or using Nexumi, you agree to this Privacy Policy. If you do not agree, please do not use our services. We last updated this policy on March 13, 2026.

Data We Collect

CategoryWhat We CollectHow It Is CollectedWhy
Account IdentityFull name, email address, profile picture (avatar URL)Automatically via Google OAuth when you sign inTo create and identify your account
Profile SettingsUsername (optional), daily XP goalYou enter these in your account settingsTo personalise your dashboard and learning experience
Subscription PlanPlan tier: Free or ProSet by our system; upgraded by admin or paymentTo gate features and enforce plan limits
Learning PreferencesLearning goal, experience level, daily study hours, curriculum durationYou provide these when creating a curriculumTo generate your personalised AI curriculum
Learning ProgressModule and lesson completion status, timestampsAuto-recorded as you progress through contentTo track and resume your learning journey
Quiz & Assessment DataQuiz answers, scores, pass/fail status, time takenAuto-recorded on quiz submissionTo evaluate knowledge and unlock next stages
Gamification DataXP points, streaks, active days, earned badgesAuto-recorded through platform activityTo motivate learning and display progress
AI Session DataFeynman evaluation inputs/outputs, interview session Q&A, mentor chat messagesAuto-saved during AI-powered sessionsTo provide personalised AI feedback and review history
Flashcard & SRS DataCard reviews, difficulty ratings, scheduled review datesAuto-recorded during flashcard sessionsTo run the spaced-repetition algorithm
CertificatesCertificate type, issue date, curriculum referenceAuto-generated on milestone completionTo provide verifiable proof of learning
Technical & Usage DataIP address, browser type, device OS, page views, session durationAutomatically via Supabase and Google Analytics (GA4)Security, analytics, and platform improvement
Analytics EventsPage visits, feature interactions (anonymised aggregates)Google Analytics 4 (GA4) tracking scriptTo understand how the platform is used and improve it

What We Do NOT Collect

We want to be clear about what we deliberately do not collect:

• **Passwords** — We use Google OAuth exclusively. We never store or see your password.

  • Payment card or bank details — We do not process payments directly on the platform. Plan upgrades are handled separately.
  • Phone number — We do not ask for or store phone numbers.
  • Date of birth or age — We do not currently collect age data. Nexumi is intended for users aged 13 and above.
  • Physical address — We do not collect home or billing addresses.
  • Government-issued ID — We do not require identity verification documents.
  • Sensitive special-category data — We do not collect racial or ethnic origin, political opinions, health data, biometric data, or religious beliefs.

How We Use Your Data

We process your personal data for the following purposes:

Service Delivery To operate your account, generate AI curricula, track learning progress, run quizzes, issue certificates, and provide all platform features.

Personalisation To adapt content difficulty, surface knowledge gaps, recommend weak-spot reviews, and tailor the AI tutor to your level and goals.

Gamification & Engagement To calculate XP, maintain streaks, award badges, and display leaderboards. This data is derived from your in-platform activity.

Security & Fraud Prevention IP addresses and session data are used to detect unusual access patterns and protect your account.

Platform Analytics & Improvement Aggregated and anonymised usage data helps us understand which features are valuable and where the experience can be improved. We use Google Analytics 4 for this purpose.

Legal Compliance We may process data where required by applicable law or to enforce our Terms of Service.

Data Sharing & Third Parties

We do not sell your personal data. We share data only with the following service providers, strictly to operate the platform:

ServiceRoleData Shared
Supabase (supabase.com)Database & AuthenticationAll stored user data; Google OAuth token exchange
Google OAuth (accounts.google.com)Sign-in providerName, email, avatar returned to us on login
Google Analytics 4 (analytics.google.com)Usage analyticsAnonymised page views and events
Neo4j AuraKnowledge graph databaseLearning concept mastery data (linked to your user ID)
Upstash RedisCaching & rate limitingTemporary session identifiers and counters
Google Gemini API (generativelanguage.googleapis.com)AI content generationLearning goal and quiz content — no PII is sent

All providers are bound by data processing agreements. We do not share your data with advertisers, data brokers, or third-party marketers.

Data Retention

We retain your data for as long as your account is active or as needed to provide our services.

• **Account data** (name, email, progress, gamification): retained while your account exists.

  • AI session data (chat, Feynman, interview): retained for 12 months after the session, then deleted.
  • Analytics data (GA4): retained for 14 months per Google's default setting.
  • Deleted accounts: upon account deletion request, we purge all personal data within 30 days except where legally required to retain it.

To request account deletion, contact us at gnanasampathbatchu2003@gmail.com.

Your Rights

Depending on your location, you may have the following rights:

Access — Request a copy of all personal data we hold about you.

Correction — Update inaccurate or incomplete data via your account Settings page, or by contacting us.

Erasure ("Right to be Forgotten") — Request deletion of your account and all associated personal data.

Restriction — Ask us to stop actively processing your data while keeping it stored.

Portability — Request your learning data in a machine-readable format (JSON/CSV).

Objection — Object to processing based on legitimate interest, including for analytics.

Withdraw Consent — Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

To exercise any of these rights, email gnanasampathbatchu2003@gmail.com. We will respond within 30 days.

GDPR (EU/EEA users): We act as data controller. Legal bases for processing include contract performance (account/service), legitimate interest (analytics, security), and consent (optional features).

CCPA (California residents): We do not sell personal information. You have the right to know, delete, and opt-out of sale (which does not apply here).

Security

We implement the following technical and organisational measures to protect your data:

• **Row-Level Security (RLS)** on all Supabase tables — each user can only access their own data.

  • JWT validation via getUser() — every authenticated request validates the token server-side.
  • HTTPS — all data in transit is encrypted with TLS.
  • Rate limiting — all AI endpoints are rate-limited via Redis to prevent abuse.
  • No password storage — authentication is delegated entirely to Google OAuth.
  • Admin access control — admin routes require a verified is_admin database flag; email-based fallback is explicitly prohibited.

Despite these measures, no system is 100% secure. Please notify us immediately at gnanasampathbatchu2003@gmail.com if you suspect a breach.

Cookies & Tracking

Nexumi uses the following cookies and tracking technologies:

Essential Cookies Supabase auth tokens stored in browser storage to keep you signed in. These are required for the platform to function.

Analytics Cookies (Google Analytics 4) GA4 uses cookies (_ga, _ga_*) to distinguish unique visitors and track session behaviour. These are loaded on all pages. You can opt out via browser settings or by installing the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout).

No advertising cookies — we do not run ad retargeting or behavioural advertising.

We do not currently display a cookie consent banner, but may add one in future to comply with evolving ePrivacy requirements.

Contact & DPO

For any privacy-related queries, data subject requests, or to report a data breach, contact us:

Email: gnanasampathbatchu2003@gmail.com

Platform: nexumi.in

Project: Nexumi